Help & FAQ
Quick answers to the questions we hear most.
Good to know
Questions, answered
How do I book a car?
Search your location and dates, choose a category, review the price, and confirm. You’ll get a reference immediately.
Can I change or cancel a reservation?
Yes. Open the reservation from your trips and choose modify or cancel. Fees depend on how close to pickup you are.
When am I charged?
Payment is taken when you confirm. Any difference from changes is settled at that time.
What do I bring to pickup?
A valid driving licence for every driver and the payment card used to book.